HELP & SUPPORT

Frequently Asked Questions

Everything you need to know about Patchify, our patch technologies and how to get the most from your products.

What is Patchify?

Patchify creates advanced patch-based solutions across wellness and skincare. Our range includes everyday wellness patches designed for convenient daily support, alongside dissolving microneedle treatments that deliver targeted skincare ingredients directly where they're needed.

Different technologies, different purposes — all built around a simpler way to patch.

What types of patches do you offer?

Our range is divided into two categories:

Wellness Patches — transdermal patches designed to support everyday needs such as energy, focus and sleep.

Microneedle Patches — dissolving microneedle treatments designed for targeted skincare, delivering carefully selected ingredients directly into the skin.

You can explore both ranges through our Shop menu.

How do Patchify patches work?

How our patches work depends on the type of patch you're using.

Our Wellness Patches are worn on the skin and use transdermal delivery to provide their selected ingredients over time.

Our Microneedle Patches use tiny dissolving microneedles containing skincare ingredients. When applied to the skin, the microneedles dissolve, allowing the formula to be delivered directly into the targeted area.

Always follow the directions provided with the specific Patchify product you're using.

How do I use my Patchify patches?

Application varies between our Wellness and Microneedle ranges, so always follow the instructions provided with your specific product.

For Wellness Patches, apply the patch to clean, dry and relatively hair-free skin and wear it for the recommended period.

For Microneedle Patches, apply to clean, completely dry skin and gently press the patch into place as directed. Avoid applying skincare products underneath the patch before use.

How often should I use my patches?

Recommended use varies by product.

Our Wellness Patches are designed around everyday wellness routines, while our Microneedle treatments follow their own recommended treatment schedule.

Please refer to the instructions on the individual product page and packaging for guidance specific to your patch.

What ingredients are used in Patchify products?

Each Patchify product has its own carefully selected formula based on its intended purpose.

Our Wellness range includes ingredients selected to support specific everyday wellness needs, while our Microneedle range uses targeted skincare ingredients such as glutathione, peptides, ectoin and caffeine.

You can find the full ingredient list and product-specific information on each individual product page.

Can I use different Patchify products together?

Our products are designed for different purposes, and some may be incorporated into the same routine.

Always follow the usage instructions for each individual product and avoid exceeding the recommended use. If you are pregnant, breastfeeding, taking medication, have a medical condition or are unsure whether a product is suitable for you, speak with an appropriate healthcare professional before use.

Are Patchify products vegan and cruelty-free?

Our products are developed with a focus on thoughtful formulations and responsible product choices.

Please refer to the individual product page for the most up-to-date information relating to specific product claims and certifications.

How should I store my patches?

Store your Patchify products in a cool, dry place away from direct sunlight, excessive heat and moisture.

Keep individual patches sealed in their original packaging until you're ready to use them, and always follow any additional storage instructions shown on the product packaging.

What if I have sensitive skin?

If you have sensitive skin, we recommend reviewing the full ingredient list before use and following the instructions for your specific product carefully.

Discontinue use if irritation or discomfort occurs. If you have known skin sensitivities, allergies or concerns about whether a product is suitable for you, seek advice from an appropriate healthcare professional before use.

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