Shipping policy
Shipping Policy
We aim to process and dispatch all orders as quickly as possible. Please review our shipping information below for estimated processing and delivery times.
Order Processing
Orders are typically processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
United Kingdom
We offer the following delivery options for UK orders:
- Standard Shipping: FREE — estimated delivery within 2–3 business days.
- Tracked 24: estimated delivery within 1–2 business days.
United States
We offer tracked delivery for orders to the United States:
- Tracked Shipping: estimated delivery within 3–5 business days.
- FREE Shipping: available on orders over $40.
International delivery times may occasionally be affected by customs processing or local carrier delays.
Shipping Rates
Applicable shipping charges are calculated and displayed at checkout before you complete your purchase. We offer free shipping to the United States on orders over $40.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information where applicable.
Delivery Delays
Delivery estimates are provided as a guide and may occasionally be affected by circumstances outside of our control, including carrier delays, customs processing, severe weather and periods of unusually high demand.
During particularly busy periods, including the holiday season, please allow additional time for your order to arrive.
Shipping Address
Please ensure that your delivery address is complete and accurate before placing your order. Incorrect or incomplete address information may result in delays or unsuccessful delivery.
Need Help?
If you have any questions about the delivery of your order, please contact us and our team will be happy to assist.